A professional team assists you 7 days a week.
Response time is usually faster between 08:00 and 22:00 (Current time is 19:15).
At RoxServers.com we are confident in the quality of the services we sell and the work we put into getting them ready for you to use them.
If the ARK Survival Evolved server you have bought on RoxServers.com does not work and our team of expert support staff cannot solve the problem for you we will give you back your money.
This guarantee applies to all our ARK Survival Evolved customers during 24 hours after their first order on Roxservers.com.
The refund is free (no hidden fees) and full as long as you have originally paid using a credit card or paypal. For other payment methods we offer a refund to your Roxservers.com balance. The balance can be used to pay invoices on RoxServers.com.