État du réseau Nouveautés & Information

Our web hosting services (domain names, websites) are going to be migrated by our networking provider. As such services will experience a down time of few hours.
Migration will allow us to run more frequent backups among other benefits.

Thank you for your understanding.

Update: Migration has gone through issues on OVH side due to network changes, we are in queue to get it fixed

Update : services are back

Update: After a short working period our bandwidth provider is having issues again, we are waiting for a solution.

Update : services are back

Update on 2020/08/12 : Services are down

Update : Services are back up and OVH managed to identify an issue.

Update on 2020/08/14 @ 10:00 : Services go down on a daily basis and our provider will intervene on their daily backup system as they suspect it to be hanging the server on a daily basis.

Basically every night our web hosting server is getting "stuck" during OVH backup process. We need them to manually unstuck it until they ffix their backup system.

Due to a RAID (disks) issue on that machine all the minecraft game servers data files were corrupted/lost.

Unfortunately in that situation no data can be recovered. The issue is limited to servers running on IP 5.196.160.202 (only a few servers).

If your server is on this IP we offer you 2 options as a compensation for the loss:
- a refund of the pro rated value left of your server
or
- a free month extension*



Please submit a support ticket to let us know which compensation you would like and accept our apologies.

*Note that you can already get your server back up and running if you opt for a fre month extension: to do so simply perform a reinstall from the main control panel.